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Healthcare Heroes

Jennifer

Lozano

Submitted by:
Laura Clark

Jen didn’t just step into a role — she stepped into our lives. As a Neuro Nurse Navigator, she guides patients and families through diagnoses that change everything in a single moment. But what she gave our family went far beyond coordinating care.
What makes Jen extraordinary is that her care didn’t stop when treatment plans changed or when our dad was no longer officially under her care. She remained available for clarity, reassurance, and compassion when we needed it most.
She celebrated with us in moments of hope and stood steady beside us through fear and heartbreak as the disease took its toll. Over the 14 months of his fight, Jen walked with us through the highs and the many lows. Somewhere along the way, she became more than a nurse navigator, she became family.
Jen, your impact extends far beyond medicine. You change how people experience the hardest chapters of their lives. Today, in front of your colleagues, we are honored to recognize the extraordinary difference you make.