Q: The race is coming up soon and I don’t know where to pick-up my packet or the address of the venue. Help!
A: A pre-race event e-mail will be sent the week of the race to those who provided their e-mail address when they registered. The e-mail will include details on packet pick-up, venue address, race day schedule, maps, etc.
Q: Do I need to bring anything when I pick up my packet? My ID? Registration confirmation?
A: Nope! We will have a list of everyone registered.
Q: Can I pick up my entire team’s packets?
A: Yes! Please let us know by e-mailing us at firstname.lastname@example.org that you will be picking up and what the team name is.
Q: Can I still register on the morning of the race?
A: Yes! Day-of registration is from 7-8 am at the venue.
Q: How much is it to register at Packet Pick-Up and on the day of the race?
A: The prices are the same for PPU registration and day of registration for both individuals and those on a team – $42 each / $15 for Kids’ Fun Run
Q: Am I required to pay the full fundraising goal amount?
A: There is no obligation to pay the fundraising goal. The amount is just a suggested amount.
Q: Do I need to register my child(ren)?
A: There are 3 options for registering a child:
1. Adult Registration: Recommended for ages 10 and above. They will receive a race t-shirt, option to be timed, and receive a race bib.
2. Kids’ Fun Run: Ages 10 and younger. The Kids’ Fun Run is a 100-yard dash that takes place towards the end of the event. Kid’s are also welcomed to walk/run in the 5K at no extra price. All Kids’ Fun Run participants will receive a race t-shirt and medal but will not be timed or receive a bib.
3. No Registration: Unregistered children are welcomed but will not receive a race t-shirt, medal, bib or be timed.
Q: Can I push my baby/toddler in a stroller?
A: Absolutely! Strollers are always welcomed!
Q: Are dogs allowed to walk/run in the race?
A: Most race venues will allow dogs. Unless we state otherwise, bring the pooch! Please note that dogs will need to be on a leash at all times during the event.
Q: Why doesn’t my donation show up on the team or participant page?
A: If you received a confirmation e-mail from us then your donation was received and is processing. Please allow 2-4 hours for our system to update the team/participant page. If your donation is still not showing up, please contact us at email@example.com and we will double check for you.
Q: Did my registration go through?
A: If you received a confirmation e-mail from us, your registration was successful. If not, please contact us at firstname.lastname@example.org to check.